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Digital Sales Representative

United States, New York, New YorkFSCO Headquarters

Job description

About Schumacher

F. Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wall coverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what’s come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.

Our competitive advantage in the industry is people. We believe that our employees are our most valuable asset. F. Schumacher & Co is deeply anchored in our company core values which are as follows:

  • Preserve The Entrepreneurial Spirit
  • Take Ownership & Accountability
  • Be Solutions-Oriented
  • Demonstrate Courage
  • Practice Adaptability
  • Embrace Collaboration

We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company of many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company.

We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.


About The Role


The FSCO Digital Growth team play a key role in taking the business to new heights through strategic B2B partnering with the home industry’s top e-commerce platforms. The team is looking for passionate new team members to work cross-functionally to drive sales, develop sales channels, and optimize branding within designated platforms. This role reports to the Director of Digital Growth.

The Digital Sales Representative performs two integral functions within the team: manage orders and processes for their designated platform(s) and collaborate on initiatives that drive sales growth. A successful DSR will be motivated by personal and team achievements, a desire to learn, and the ability to pivot as the needs of the business evolve. Each DSR will have a primary focus within the team, but all team members will be cross-trained.


YOU WILL:

  • Analyze the digital marketplace/e-commerce landscape and identify growth opportunities for existing & new online accounts.
  • Manage & fulfill digital sales of all product categories on assigned digital marketplaces including fabric, wall covering, furniture, home décor accessories, and floor covering.
  • Manage platform sales and assist in facilitating any related inquiries.
  • Support shaping the future of the home category.
  • Communicate updates to platforms & clients regarding order status as needed.
  • Assist in maintaining and increasing Schumacher’s online merchandise, collections, SKU’s and inventory across assigned digital marketplaces.
  • Generate ongoing reporting and analysis of performance, trends, etc. across all digital marketplaces.
  • Represent the Schumacher brand by providing the best possible customer service while enhancing the Schumacher mission to offer the highest quality product and service standards in the luxury market online.
  • Collaborate with multiple Schumacher departments & team(s) to maximize online sales across all product categories to achieve individual and team goals.
  • Represent the F. Schumacher brand by providing the best possible customer service while enhancing our mission to offer the highest quality product and service standards in the luxury market online.

Job requirements

YOU HAVE/ARE:

  • Knowledge and/or enthusiasm about e-commerce, luxury home décor, or the overall digital landscape, with 1-2 years of experience.
  • Familiarity with online management software for e-commerce, sales and/or merchandising is a huge plus.
  • Entrepreneur at heart, competitive drive, strategic and growth-minded thinker, able to thrive in a startup environment.
  • Demonstrated passion for excellence in providing the best consumer experience.
  • Ability to handle multiple tasks and reprioritize as the business needs require.
  • High level of ownership, accountability, and self-initiative.
  • Collaborative and entrepreneurial team player.
  • Excellent communication and interpersonal skills.
  • Highly organized, exceptional follow-through skills and true attention to detail.
  • Excellent work ethic and professionalism.
  • BS / BA degree in digital growth, interior design, and or related field from an accredited college.
  • Proficiency in MS Office suite (Excel, Outlook, Word, PowerPoint).

Benefits Package

Your wellbeing is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family.


Wealth Benefits:

  • Competitive Salary
  • Corporate Annual Profit Sharing
  • 401K Plan

Health Benefits:

  • Dental Coverage
  • Medical Coverage
  • Prescription Drug Plan
  • Vision Coverage
  • Health Savings Account (HSA)
  • TELADOC

Other Benefits:

  • 25 Days Paid Time Off (PTO)
  • 11 Company Holidays
  • Bereavement Leave
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • AFLAC Plans (Accident and Critical Illness Plans)
  • Pet Insurance
  • Short-Term Disability (STD)
  • Long Term Disability (LTD)
  • Parental Medical Leave
  • Child Bonding Leave
  • Employee Discount


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