Logistics Clerk

Shipping Clerk

F. Schumacher & Co., America’s leading name for home design – for fabric, wall covering, rugs, carpets and furniture, is seeking a Jr Logistics Coordinator.

Schumacher’s mission is to be the premier resource of branded decorative interior furnishings to consumers by offering the highest quality in PRODUCT and SERVICE. Every day, each of us must improve the efficiency of the supply chain to remain competitive and exceed our customers’ expectations.

At Schumacher our goal is to continually improve our Customer Journey, thru each touch point in the sales order’s process.

This is a highly visible position that plays an important role in supporting the company’s success.

YOU WILL:

• Contribute to and support the company’s strategic mission for the best Customer Journey
• Manage, monitor & track Inbound shipments thru receipt of goods. Coordinating with our freight forwarder & UPS.
• Respond to and manage all inquiries in a timely and professional manner ensuring accuracy of information
• Route shipments for the fastest delivery, in the shortest amount of time, at the best price
• Communicate with various departments with purchase order status
• Resolve any delivery/receiving issues
• Liaise with the Finance team processing invoices checking for accuracy
• Create and generate reports to monitor our cost saving goals and client returns
• Coordinate Export Shipments ensuring the proper Inco terms are adhered too.
• Process Customer credits after the return has been received and be part of the team to revamp the return/credit process to improve the Customer Journey.
• $17/hour

YOU HAVE/ARE:

• Demonstrated passion for excellence in providing the best customer experience
• Excellent communication and interpersonal skills
• Experience with small package shipments domestic as well as international
• High level of ownership, accountability and initiative
• Proficiency in MS Office (including Excel, Outlook, Word and Access)
• Ability to handle multiple tasks and change direction based on business needs
• Extremely detail oriented with strong organizational skills
• Action oriented and enjoys working hard/smart
• A team player, cooperative, a person who easily gains trust and supports peers
• Able to work well with others in a fast-paced environment
• Minimum of 2 years’ experience in a customer service/procurement capacity with knowledge of tariffs and duties
  

ABOUT SCHUMACHER:

At F. Schumacher & Co we love style, taste and innovation. We believe that design matters and great design matters more, as it can transform space, lives and careers.

While we celebrate our storied heritage, we are rather looking ahead to the next 134 years. Our talented team is innovative and dynamic, and our culture is progressive and fun. In order continue our success; we are always looking for talented people that fit.

• Culture: In our company, you’re judged by your ideas and results, not by your experience or title. So, we encourage you to be thoughtful, casual, and to speak your mind.
• Development: We strive every day to develop you and your colleagues for what we believe is a challenging and supportive business environment.
• Teamwork: We believe that success and efficiency can only be a product of collaboration. At FSCO, working together is the rule, not the exception.
• Innovation: We have achieved success and longevity through innovation. And we encourage experimentation and rule breaking. Mistakes? Those are things we embrace, talk about and learn from.
• Life balance: Focused, productive time is more important than long hours. We believe in having enough time to be happy both in the office and out of it.

Equal Opportunity Employer Statement

F. Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.